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Customer Service Champion - APEX RESOURCING

Apex Resourcing - Specialist in Digital Marketing Recruitment

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Fashion, Retail, eCommerce

Customer Service Champion

   Location:  Richmond, Surrey
 Duration:  Permanent
Salary:  £20,000 to £25,000

Customer Service Champion, Online Retail Fashion, SW London, £20,000 to £25,000 + benefits, a leading online retail fashion company are looking for a personable Online and Telephone Customer Service Champion to join the companies team based near Richmond in Surrey.

Ideally, we are seeking a candidate with around 1+ to 3 years customer service experience covering telephone, chat, email and social media.

Previous experience in online Fashion, Online Clothing, Online Retail or similar customer service experience in an eCommerce focused company would be highly advantageous.

Desirable skills of the Customer Service Champion

  • 1+ years Customer Service Specialist or Senior Customer Service Advisor experience covering telephone, chat, email and ideally social media.
  • First-class word perfect verbal and written communication skills.
  • Experience using Customer Services Contact Management technology

Advantageous skills of the Customer Service Champion

  • Previous experience working in a busy dynamic start-up environment
  • Experience of Zendesk, Google Suite, Online Shopping Platforms such as Shopify

Synonyms, Customer Services, Fashion, Clothing, Retail,eCommerce, Online, Start-Up, SW London, Surrey